AlterBrains • submissions of logged in users - GDPR of the EU
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submissions of logged in users - GDPR of the EU

Posted: October 1st, 2020, 5:23 am
by parttwo
Hello,
we want to use your component for seminar evaluation. Therefore only logged in users can take a survey.
But now my problem: In European Union the data protection is very important. but at the backend I can see every user and his answers.
Is there any option to make the user anonymous at the backend (menue: submissions)?
If there is no option: Are you willing to develop such an option, that we cannot assign a user to the answers?
Many thanks for your response.

Re: submissions of logged in users - GDPR of the EU

Posted: October 7th, 2020, 9:41 am
by parttwo
Hello again. Do you have any information for my about this topic?

Re: submissions of logged in users - GDPR of the EU

Posted: October 8th, 2020, 10:32 am
by Admin
Unfortunately, it's not possible out of the box. In any case the user details like ID and IP are stored, otherwise the logic of logged user is useless. And the data is stored in a database - it's still collected even if it's hidden in backend.

Re: submissions of logged in users - GDPR of the EU

Posted: October 8th, 2020, 10:33 am
by Admin
If you collect any personal data, user should agree to your custom TOC and a GDPR notice should be available.

Re: submissions of logged in users - GDPR of the EU

Posted: October 13th, 2020, 3:39 am
by parttwo
Okay, the storing in the database shouldn´t be the problem we could make a note in the privacy policy. But it is nessecary that these information are hidden in the backend.

Another idea: What happens, if we make the survey for public users. Which information are stored at the data base to prevent that the same user takes a survey several times? And how long are theses information stored?

Re: submissions of logged in users - GDPR of the EU

Posted: October 13th, 2020, 4:44 am
by parttwo
nonetheless you should find a solution for customers of the E.U.

Re: submissions of logged in users - GDPR of the EU

Posted: October 14th, 2020, 5:16 am
by Admin
For each survey submission we store:
1. Last known user IP address.
2. Joomla user ID for logged users.
3. A special cookie is created at user's PC and is stored for one year.

Additionally, depending on survey questions, any extra data can be collected, i.e. user email and name if a survey has these questions. It completely depends on survey questions.

These data are stored for unspecified period of time unless a website user with sufficient rights (admin) deletes a submission or a survey permanently.